Frequently Asked Questions (FAQ)
Interface and settings
Where is "Profile & settings"?
Tap the person icon at the top left of Home. Account, appearance, language, iCloud Sync, app permissions, cache, and help are all there.
How do I change the layout? Why are the tabs different now?
Since 3.0.0 there are three layouts, all with a "Trip" tab: Travel (Home / Trip / Explore / Forum / Authors), Marketing (Home / Trip / Deals / Forum / Authors), and Community (Home / Feed / Chat / Forum / Trip). To switch, go to "Profile & settings" → "Appearance" → "Layout".
Where did the old "Travel" tab and Travel Hub go?
The Travel Hub is now the "Trip" tab. The travel map moved to "Map" on the Explore tab in the Travel layout; in other layouts, open it from "Map" at the top right of "Explore by Destination" on Home. See Travel Planning & Maps.
Can I rearrange the Home sections?
Yes. Tap "Customize Home" below the Home sections to hide sections, "Reorder" them, or "Restore Defaults". These settings stay on this device, and each layout keeps its own.
I can't find Authors in the Community layout.
The Community layout has no "Authors" tab. Home shows the "Author" section by default, and you can also find authors with search.
How do I replay the welcome tour?
"Profile & settings" → "Help & support" → "Replay Welcome Tour".
Which languages does the app support?
繁體中文（台灣）, 繁體中文（香港）, 简体中文, 日本語, English, 한국어, and Tiếng Việt. The interface follows your iOS settings; you can set a language just for Yucts via "Profile & settings" → "Language" → "Language Settings".
Why is the app in Japanese?
Since 3.0.2, a new install of the app opens in Japanese the first time (updating from an earlier version doesn't change your language). Open iPhone Settings, tap Yucts and choose "Language", or go there from "Profile & settings" → "Language" → "Language Settings".
Why did the app icon change by itself?
During festivals in Japan or Taiwan, your Home Screen icon switches to a limited festival icon (24 designs) and switches back to your chosen icon afterwards. To switch back early, tap "Restore original icon (until this festival ends)" under "Profile & settings" → "Appearance" → "App Icon" (this festival only; the next festival switches automatically as usual). You can also choose the festival region (Japan or Taiwan) and see the next festival icon there. See "Appearance" in Getting Started.
How do I report a problem with the app?
"Profile & settings" → "Help & support" → "About Yucts" → "Report an App Issue" opens the "錯誤回報" (bug reports) board on the forum.
Account and sign-in
What can I do as a guest (without signing in)?
Read articles, use unified search, reading history, offline downloads, and recommendations, browse forum boards and topic previews, and use the trip tools. You can also change the layout, Customize Home, free color themes, and appearance mode.
Why do some features require signing in?
Forum interaction (reading full topics, posting, replying, messaging), bookmarks, remote push notifications, cloud AI and cloud translation, original-photo sync, itinerary share links, cloud collaboration, and buying Yucts Plus all require an account. Signing in also syncs your bookmarks, likes, and push settings.
What sign-in options are there?
Username and password, Sign in with Apple, Sign in with Passkey, and "Continue with your YUCTS account" (secure web sign-in). See Account & Sign-in.
Where do I change my password or email?
On the forum website. "Password & two-step verification" under "Profile & settings" → "Account" opens the website page inside the app.
Will my travel data disappear if I sign out or delete my account?
No. When you sign out, trips and bookmarks on this device are kept, and iCloud (Apple Account) sync isn't affected. Deleting your account doesn't delete travel data on your device or in iCloud either — but server data such as your AI conversation history is deleted immediately.
Notifications
Why am I not getting push notifications?
Check these in order:
- You're signed in: remote push notifications are sent only to signed-in devices; guests only get local notifications such as departure reminders.
- iOS allows notifications for Yucts ("Profile & settings" → "App Permissions" → "System Notification Permission").
- In "Profile & settings" → "Account" → "Push preferences (subscriptions & quiet hours)", "Receive Push Notifications" and the relevant categories are on.
- You're not in your Do Not Disturb period.
Can I change the notification sound?
Yes. "Notification Preferences" → "Notification Sound" has 7 options, and your choice takes effect immediately.
Sync and data
What does iCloud sync?
Travel data syncs through the iCloud private database across devices on the same Apple ID; preferences and some travel data also use "Quick Sync". The "iCloud Sync" switch under "Travel & Sync" only controls Quick Sync — travel data keeps syncing through the iCloud database when it's off. Tap the status row under the switch to see "How each kind of data syncs". See Getting Started.
My original photos didn't show up on my new phone.
Original photos are uploaded only when you're signed in to a YUCTS account; otherwise they stay on the device where they were taken.
How do I read articles offline?
① On an article page, tap "⋯" → "Offline download"; ② in "Reading History", swipe right and choose "Save for Offline". Then open them from the download icon at the top right of "Reading History", or from "Profile & settings" → "Travel & Sync" → "Offline Articles" — even in Airplane Mode.
How do I clear the cache?
"Profile & settings" → "Local Storage" → "Clear Re-downloadable Cache". Offline saves, trips, drafts, and so on aren't cleared.
Translation and AI
How do I translate an article?
On an article or forum topic, tap "⋯" at the top right → "Translate to…" and pick a language; tap "Show Original" anytime (iOS 18 or later). You can also turn "Auto-Translate Articles" on or off under "Profile & settings" → "Language" (on by default).
Does translation send content to a server?
On iOS 26 devices that support Apple Intelligence, translation happens on your device. On other devices, translating forum posts or article text while signed in sends it to the YUCTS server for AI translation; when signed out, the text can't be translated. See AI Assistant & Translation.
Where is the AI assistant?
The "Trip" tab → "All tools" at the top right of "Tools" → "AI Assistant". Cloud mode requires signing in; "On-device (offline)" mode requires iOS 26 on a device that supports Apple Intelligence.
Yucts Plus
What does Yucts Plus include?
No third-party ads (hides Google and other third-party ads), the VIP user group, exclusive color themes, an exclusive app icon (Sakura), VIP Prestige Identity, and support for the team. You can also change your username, and you get 10× the daily cloud AI quota. See Yucts Plus Subscription.
If I decline ad tracking, will ads go away?
No. Declining tracking only means ads won't use your device's advertising identifier. To remove Google and other third-party ads, upgrade to Yucts Plus. YUCTS's own deals and coupon codes aren't third-party ads, so Plus members still see them, and they're labelled.
How do I cancel my subscription?
Tap "Manage / Unsubscribe" on the Yucts Plus page, or go to iOS Settings → [your name] → Subscriptions. Cancel at least 24 hours before the next period starts. Deleting your account doesn't cancel your Apple subscription automatically.
Other
How do I become an author?
Tap "Join the Author Team" → "Apply now" at the bottom of the "Authors" tab, or "Join the Author Team" in the YUCTS logo menu at the top right. This opens the application form on yucts.com inside the app — no app sign-in required. The Community layout has no "Authors" tab, so you can apply directly on the yucts.com website.
How do I send a link from another app to a forum friend?
In the other app, tap "Share" → choose "Yucts" → "Share to YUCTS message", pick a conversation, and tap "Send". See Notifications & Widgets.
How do I check system status or read the user guide?
"Profile & settings" → "Help & support" → "System Status" or "User Guide". When the website is under maintenance, Home also shows a service status notice automatically.
How do I contact you?
Tap "Contact Us" → "Go to Contact Form" at the bottom of Home, or "Profile & settings" → "Help & support" → "Contact Us" — both open the contact form on yucts.com. You can also email contact@yucts.com.